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Limitations on O365 version Export to PDF?

I have a user who when exporting to PDF in O365, the Map produces a blank sheet in the pdf, it does not export properly. In the Desktop version, the Map exports correctly. Can someone point me to the limitations of the O365 version that I can relay to the user? It is somewhat strange that they mentioned this behavior only began recently. 


I should also mention that it can be exported correctly to Powerpoint in the O365 version, just not PDF

Super User
Super User

Hi @laub 

There have been recent issues with PDF exporting. Please check the following link for details:

It's possible that this is the reason, and updating Microsoft Edge WebView2 Runtime to version 118.0.2088.76 may resolve the problem.

If this post helps, then please consider Accepting it as the solution to help the other members find it more quickly


Unfortunately I updated the Edge Runtime and the issue still persists.

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