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jawilson808's avatar
jawilson808
Helper I
6 years ago
Solved

KPI Visualization font issue

Hi all!

 

with the latest update, there seems to be an issue with the KPI visualization once published to the web. In the desktop version, i have formatted the font for the indicator, however once online, it seems like all of my changes are disregarded. This is causing an issue across multiple reports. I have tried editing the report in the web version and nothing seems to change. I have also attempted republishing, as well as creating a new report and formatting the KPI visualization the same and still end up with the same results. Something changed within the past week or so, prior to whatever changed, the desktop version and the web version looked exactly the same. 

 

This is the visualization from the desktop version

This is the visualization from the web version. 

 

Any assistance would be greatly appreciated. 

Need Help
  • Anonymous's avatar
    Anonymous
    6 years ago

    HI jawilson808 ,

    Have you enabled on 'scale' properly on your device? It may affect the layout and visual render on power bi service.

    Regards,

    Xiaoxin Sheng

7 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    6 years ago

    HI jawilson808 ,

    It will help if you provide more detailed information to help us clarify your scenario. (e.g. web browser type and version, power bi service region, system version...)

    How to Get Your Question Answered Quickly  
    In addition, are there any specific fonts you set in KPI visual style? Can you please share the pbix file for test?

    Notice: do mask on sensitive data before share.

    Regards,

    Xiaoxin Sheng

    • Tahreem24's avatar
      Tahreem24
      Super User
      6 years ago

      Hi jawilson808 ,

       

      DO you have any Bookmark created on your report? If yes so please update that bookmark whenever you make any changes.

       

      Feel free to give Thumps up and mark it as a solution if it helps you!

    • jawilson808's avatar
      jawilson808
      Helper I
      6 years ago

      Hi Anonymous !

       

      Thank you for your reply. I am using chrome Version 78.0.3904.108 (Official Build) (64-bit), and have also used Edge with the KPI showing the same way. My desktop version of Power BI is 2.75.5649.861 64-bit (November 2019) and I am in North America. 

       

      As far as the font, I kept everything default with the exception of the indicator font size. I only changed this to a smaller font. I have created a sample pbix file for review. https://www.dropbox.com/s/2ywvqtwhjn4tdkn/sample%20kpi.pbix?dl=0

       

      Thank you again.  

      • Anonymous's avatar
        Anonymous
        Not applicable
        6 years ago

        HI jawilson808 ,

        Unfortunately, I can't reproduce this on my side. Maybe you can open a support ticket to get further support from power bi team.

        Below are testing result snapshots. (web browser: google chrome ,version 78.0.3904.108 (Official Build) 64-bit)

        Regards,

        Xiaoxin Sheng