KPI Ticker MAQSoftware gone out of shape

[Anonymous]

Hi community & @MAQSupport,

I had been using KPI Ticker in of my reports since few months and was working all well.

Today, I have realized that the visual has gone out of shape just by itself in existing report. I have tried updating the visual from the store, re-creating the tiles, but the formatting is still not right.

 I can probably do a workaround by enlarging the visual but dont have enough spacing and would ultimately redo the whole report with some alernate.

Here is how things look now

 see how everything in the left has been chopped in all tiles.

Has anyone else similar experience.

Does MAQSupport has any visibility or solution on this.

Regards

P.S. This is same for my Pbix files as well as the published PBI service.

[MAQSupport · Accepted solution]

We are sorry for the inconvenience caused by the issue in KPI Ticker.

We are working on releasing a new build to Store with this fix and we will update once it is available.

Kindly continue providing your helpful feedback for this visual and any others MAQ Software has published. We can be reached via email at - support@maqsoftware.com

[MAQSupport · Accepted solution]

@AnonymousWe have already fixed the issue and are in process of submitting the updated build to AppSource. Once it is approved by AppSource, it should be available in a couple of weeks.

[MAQSupport · Accepted solution]

We are sorry for the inconvenience caused by the issue in KPI Ticker.

We are working on releasing a new build to Store with this fix and we will update once it is available.

Kindly continue providing your helpful feedback for this visual and any others MAQ Software has published. We can be reached via email at - support@maqsoftware.com

[Anonymous]

@MAQSupport Thank you for the reply. Do you have any estimated timeline for resolution.

[MAQSupport · Accepted solution]

Hello @Anonymous,

Greetings.

The updated build is now available on AppSource. 

Please visit and download the same. Let us know if your issue is resolved.

Continue to rate our visuals and kindly provide your feedback on the visuals published by MAQ Software.

Thanks

@MAQPowerBI

[Anonymous]

Works alright, thanks team @MAQSupport.

[MAQSupport · Accepted solution]

@AnonymousWe have already fixed the issue and are in process of submitting the updated build to AppSource. Once it is approved by AppSource, it should be available in a couple of weeks.

[v-sihou-msft]

@Anonymous

Since this is a third party custom visual, please contact its author directly. 

Regards,