July 2018 Update Unable to Download

[samanthamirae]

Hi everyone,

I need to update Power BI because I am facing many bugs with the current version. When I try to install it, I get this pop up saying 'Please close Microsoft Power BI and click Retry to continue the installation'. I have closed Power BI and it's not running in the background in task manager, but this error still pops up. What do I do? Thank you

[samanthamirae · Accepted solution]

Hi everyone, I guess this was another bug. Within the next day, I attempted it again and it worked without even shutting off my computer or anything of the like. 

[v-jiascu-msft]

Hi @samanthamirae,

Since you were sure that the Power BI didn't run in the background, I would suggest you restart your computer. 
Did you try it?

What's the version of your OS?

Best Regards,

Dale