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samanthamirae's avatar
samanthamirae
Icon for Resolver I rankResolver I
8 years ago
Solved

July 2018 Update Unable to Download

Hi everyone,   I need to update Power BI because I am facing many bugs with the current version. When I try to install it, I get this pop up saying 'Please close Microsoft Power BI and click Retry ...
Need Help
  • samanthamirae's avatar
    samanthamirae
    8 years ago

    Hi everyone, I guess this was another bug. Within the next day, I attempted it again and it worked without even shutting off my computer or anything of the like. 

v-jiascu-msft's avatar
v-jiascu-msft
Icon for Microsoft Employee rankMicrosoft Employee
8 years ago

Hi samanthamirae,

 

Since you were sure that the Power BI didn't run in the background, I would suggest you restart your computer. 
Did you try it?

What's the version of your OS?

 

Best Regards,

Dale