Forum Discussion

dpasha's avatar
dpasha
Frequent Visitor
9 years ago
Solved

Jira Power Bi Desktop Content pack Template

Hi All,   I was able to connect Jira content pack to my on premises Jira Installation using the Power BI online and everything worked. But when i try to do the same with the Content Pack template p...
Need Help
  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    9 years ago

    Hi dpasha,

     

    Was this desktop existing on the same server as JIRA host? Was the large amount of data stored in JIRA server? Which kind of URL did you place in URL pane(eg: https://pbitest-1.atlassian.net)? Please try to run the latest desktop.

     

    Also please try to enable desktop trace log, share the logs with us if possible.

     

    Best Regards,
    Qiuyun Yu

v-qiuyu-msft's avatar
v-qiuyu-msft
Icon for Community Support rankCommunity Support
9 years ago

Hi dpasha,

 

Was this desktop existing on the same server as JIRA host? Was the large amount of data stored in JIRA server? Which kind of URL did you place in URL pane(eg: https://pbitest-1.atlassian.net)? Please try to run the latest desktop.

 

Also please try to enable desktop trace log, share the logs with us if possible.

 

Best Regards,
Qiuyun Yu

dpasha's avatar
dpasha
Frequent Visitor
9 years ago

Hi Qiuyun Yu,

 

Thanks for the suggestions, updating the desktop version has solved the issue.

 

Thanks & Regards

Danish

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Icon for Community Support rankCommunity Support
    9 years ago

    Hi dpasha,

     

    As the issue already been solved, would you please mark a helpful reply as an answer so that we can close the thread?

     

    Best Regards,
    Qiuyun Yu