Forum Discussion
Issues with MAQ Software Calendar Visual: Tooltips, Get Details, and Blank View
Hey NatyKpps , i'm getting the same situation, here!
Already tried some modifications and even after remove some of the data (eg.: Details and Description), the visual starts to freeze. At first, it doesn't shows the tooltip anymore, then stop the calendars interactions.
Unlike you, even closing and reopen the report helps to see the visual again. What've work is to update the visual someway to recover its normal state. In the service, page refresh or update report button. In the desktop, source update or add/remove some data, but crashes again, anyhow.Now, I'm using a old report version to copy the visual, but when i do the customizing, those symptoms begin.
Hope that the MAQSupport could help us!
Hello Everyone,
Thanks for your patience and attention to the matter. All the issues mentioned in this post had been noted by our Dev Team and they are working for past few weeks on resolving all these issues. Due to some new policy changes done by Microsoft there has been some difficulties in publishing the new build with all the fix especially the issue with Calendar going blank. Due to this there has been some delay in getting the new build live on AppSource.
However, now we have worked with Microsoft team to get a resolve this issue and we will be able to publish our new build with all the fixes by End of this week. Please note that it will take around 2 weeks for the new build to reflect on AppSource.
Thank you for continue using our Calendar visual and patiently waiting for the issues to get fixed. We will continue supporting all our users with any of their issues.
Regards,
Support Team
Has this fix been published? I am getting the same issue of blank calendar today using the latest version. Thanks!
Hello Josh,
Since June, we have noticed some improvement with the issue. However, it still occasionally crashes. We observed that after checking the calendar, if you press the "Today" button, it stays on the current month and does not crash. The crash only occurs when navigating between pages while viewing a month other than the current one.
I hope this helps.