Forum Discussion
Issues in Analyze functionality in Excel
The error is as follows:
"We couldn't get the data from an external data source. Please try again later.
If the problem persists, contact the administrator of the external data source.
The error message returned by the scanning server named pbiazure://api.powerbi.com is as follows:
. A connection to the wabi-north-europe-l-primary-redirect.analysis.windows.net server may not be established, or Analysis Services may not be running on the specified computer."
- Anonymous3 years agoNot applicable
Hi JoseLuis71 ,
There're some considerations and limitations below.
Two points I circled could be the cause of the problem. Please check.
Similar post:
Solved: Analyze in Excel Error: MaxPacketLimitReached - Microsoft Power BI Community
Best Regards,
Stephen Tao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
- JoseLuis713 years agoRegular Visitor
Thank you but the dataset uses Import mode and it's not an external user. Few weeks ago, we could work correctly, but now we have some errors.
Regards
- Anonymous3 years agoNot applicable
Hi JoseLuis71 ,
If you are above a Power BI Pro licensee, you can create a support ticket for free and a dedicated Microsoft engineer will come to solve the problem for you.
It would be great if you continue to share in this issue to help others with similar problems after you know the root cause or solution.
The link of Power BI Support: https://powerbi.microsoft.com/en-us/support/
For how to create a support ticket, please refer to https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/6830...
Best Regards,
Stephen Tao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.