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Anonymous's avatar
Anonymous
Not applicable
8 years ago
Solved

Issue with view from Desktop App to Safari

When I make a report in the desktop app it does not look the same in safari. It adds in scrolls bars all over. Report in Chrome looks good. Any way to make it either look the same on all devices or just make it look good in safari (most users use)?

 

  • Anonymous's avatar
    Anonymous
    8 years ago

    The Power BI desktop renders slightly differently to how different browsers render the report.  You will need to tweak the vertical sizing of your elements to get the scrollbars to disappear.  This issue can come up as well if you have users with different resolutions.

     

    This is just a fairly common UI design problem you will always have to grapple with.

  • Try increasing the height of the Visual (by 20-30 pixels) 

    I’ve actually experienced this with a table that was included in a Published to Web report.

    Indeed while creating in the Desktop there was no scroll bar but when published to the web one appeared although not needed. I simply increased the height and that got rid of the scroll bar. At the time I tested in all browsers except Safari. Did not think to test in Safari since I only have it on my iPad and iPhone.

    However I just logged in the service on a 10.5 iPad running iOS 12 and the scroll bar is gone there as well.

    Hope this helps! :smileyhappy:

     

    EDIT: I guess while I was testing you already got a response.

    Plus the forums are extremely slow??? On ALL browsers?

3 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    The Power BI desktop renders slightly differently to how different browsers render the report.  You will need to tweak the vertical sizing of your elements to get the scrollbars to disappear.  This issue can come up as well if you have users with different resolutions.

     

    This is just a fairly common UI design problem you will always have to grapple with.

    • Anonymous's avatar
      Anonymous
      Not applicable

      Bummer

  • Sean's avatar
    Sean
    Icon for Community Champion rankCommunity Champion

    Try increasing the height of the Visual (by 20-30 pixels) 

    I’ve actually experienced this with a table that was included in a Published to Web report.

    Indeed while creating in the Desktop there was no scroll bar but when published to the web one appeared although not needed. I simply increased the height and that got rid of the scroll bar. At the time I tested in all browsers except Safari. Did not think to test in Safari since I only have it on my iPad and iPhone.

    However I just logged in the service on a 10.5 iPad running iOS 12 and the scroll bar is gone there as well.

    Hope this helps! :smileyhappy:

     

    EDIT: I guess while I was testing you already got a response.

    Plus the forums are extremely slow??? On ALL browsers?