Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
7 years ago

Issue with users in Google Analytics

Hi, I connected Google Analytics with Power Bi and when I try to get Users I just get 0 for previous months and a number for the current month.   Anyone know the reason of this error?   Th...
Need Help
MariaP's avatar
MariaP
Solution Supplier
7 years ago

HI Anonymous,

 

Are you also using your own date table when connecting? This may have dates without Google Analytics data.

When did your Google Analytics data start?

 

I have just imported now and am seeing data correctly. I selected the fields as shown and used the time intelligence (Date and Year) from  within Google Analytics tables.

 

Anonymous's avatar
Anonymous
Not applicable
7 years ago

Hi MariaP ,

 

Thanks for your answer. I am trying to connect directly from Google and I am not using another date table, just the dates available in Google Analytics.

 

This connection was working 2 weeks ago, but not now. My data starts in 2010 and as you see there is not information.

 

Regards,

 

 

  • MariaP's avatar
    MariaP
    Solution Supplier
    7 years ago

    Hi Anonymous ,

     

    I cannot replicate this problem. Perhaps it is related to a Google Analytics settings not to Power BI?

     

    From: https://support.google.com/analytics/answer/7667196?hl=en

    Data retention and the Users metric

    As of February of 2018, we added the Users metric to many additional reports. Because this metric is new in these reports, we do not have aggregated data for this metric for all of these reports for all time. This may impact your historical reporting: you may see zeros for User counts prior to the time for which we have aggregated data for that metric.

     

    Maria