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I've installed a personal data gateway on my laptop, the installation process went ok without any issues.
Now I've published a Power BI desktop file to Power BI service. In order to keep it refreshed, I clicked on "Shedule refresh", but I see the message:
Basically, it says the gateway is offline, which is inconsistent with the message I get in the gateway itself:
Hi @webportal,
I have tested it on my local environment, we cannor reproduce this issue. A lot of issues can surface when the gateway version is out of date. It is a good general practice to make sure you are on the latest version. If you haven't updated the gateway for a month, or longer, you may want to consider installing the latest version of the gateway and see if you can reproduce the issue.
Here is a document about troubleshoot personal gateway, please refer to the link below.
https://powerbi.microsoft.com/en-us/documentation/powerbi-admin-troubleshooting-power-bi-personal-ga...
Regards,
Charlie Liao
Hello,
I've switched it on and off a few times, and now it is working Ok.
Personal data gateways are available for pro license users only, right?
Hi @webportal,
Yes, Personal data gateways are available for pro user.
https://powerbi.microsoft.com/en-us/documentation/powerbi-personal-gateway/
Regards,
Charlie Liao
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