Issue with Scroll Bar Behavior in Hierarchical Visual

[UmarRazzaq]

I’m using the "Hierarchy Slicer by Jan Pieter Posthuma(Id: HierarchySlicer1458836712039)" visual to display hierarchical data in my report. However, I’ve encountered a strange issue with the scroll bar.

When I scroll to the end of the visual area, the scroll bar starts to shake or jitter, and it also moves downward continuously, even though the data within the visual remains static and does not scroll further.

Has anyone experienced a similar issue or know how to resolve this? Any guidance or suggestions would be greatly appreciated.

[v-karpurapud]

Hi @UmarRazzaq 

We are following up once again regarding your query. If the issue has been resolved,kindly mark the helpful response and accept it as the solution to assist other community members in resolving similar issues more efficiently. If not, please provide detailed information so we can better assist you.

Thank you for your understanding and participation.

[v-karpurapud]

Hi @UmarRazzaq 

We have not yet received a response from you regarding your query if you find the response helpful, kindly mark it as the accepted solution and provide kudos, as this will aid other members with similar queries.

Thank You.

[v-karpurapud]

Hi @UmarRazzaq 

We are following up to see if you have had the chance to review the information provided. If you have any further questions, please do not hesitate to contact us. Could you confirm whether your query has been resolved by the solution provided by @mark_endicott ? If so, kindly mark the helpful response and accept it as the solution to assist other community members in resolving similar issues more efficiently. If not, please provide detailed information so we can better assist you.

Thank You.

[mark_endicott · Accepted solution]

@UmarRazzaq - I've just tested and obervered the same behaviour, but as this is a custom visual you will need to query this with its developer. 

I would advise you to use the in-built slicer as that can also be used to build a hierarchy in the same way, without any of these glitches. 

If I answered your question please mark my post as the solution, it helps others with the same challenge find the answer!