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vickyprudhvi's avatar
vickyprudhvi
Icon for Helper IV rankHelper IV
9 years ago

Issue with Chiclet Slicer

Hi,

We are using Chiclet Slicer for our dashboards. Since Monday all of Sudden all Chiclet Slicer are blank (No Data shown even though there is Data). Old version of Chiclet Slicer Works as shown in below but Latest version is appearing blank . Both Slciers use Same field. Can anyone help us regarding this.

 

Need Help

4 Replies

    • vickyprudhvi's avatar
      vickyprudhvi
      Icon for Helper IV rankHelper IV
      9 years ago

      Sean We are using Jan version. It is difficult to update eveytime a latest version is out  so we normally update evey 3 months.

      Do you know what caused this issue

      • Sean's avatar
        Sean
        Icon for Community Champion rankCommunity Champion
        9 years ago

        I know the SQLBI guys were waiting at the end of last year (2016) for the release of the new API

        before they released the new versions of their Visuals

        If I recall the last version of the Chiclet Slicer was in Nov 2016 so prior to this release

         

        I use the Chiclet slicer a lot but have not experienced any issues - then again I update to get the new features

        I think 3 months is way too long though...

        Because we are still on monthly updates since this is still a relatively new product you miss a lot of new functionality this way