Issue while accessing report:Exception occured due to an permise service issue

[ak77]

Hi All,

I have setup RLS for each client for the report.

The user is facing the below issue while access report. "Exception occured due to an permise service issue".. Can anyone please help with this

[v-tangjie-msft]

Hi @ak77 ,

Thanks Idrissshatila  for the quick reply. I have some other thoughts to add:

1. Make sure your on-premises data gateway is running and up to date. An outdated gateway can cause connectivity issues. Sometimes, simply restarting the on-premises data gateway resolves the connectivity issue. 

2. Check that the data source credentials are correct.

You can refer to the following documents that may be helpful to you: 

Using External Semantic Model in my report, not wo... - Microsoft Fabric Community

An exception occurred due to an on premise issue - Microsoft Fabric Community

Best Regards,

Neeko Tang

If this post  helps, then please consider Accept it as the solution  to help the other members find it more quickly. 

[Idrissshatila]

Hello @ak77 ,

can you try and test his role from your side and check if this error occurs.