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AvGeek's avatar
AvGeek
Frequent Visitor
9 years ago

Issue signing up - ADFS

Hello, 

 

I'm having issues signing up for the Power BI service because of the following issue: 

 

 

When I try to sign up with my work email: 

 

 

When I click the "Sign in with that ID" link, I get redirected to a login page like adfs.mycompanydomain.com. 

It then redirects me to the following page with an error: 

 

 

My company just recently switched us from some sort of outlook 2010 or 2007 based webmail to o365 webmail (webmail.o365.mycompanydomain.com/owa/), which I feel like might be related to my issues signing up. 

 

Any ideas?

 

Thanks!

APIS and Embedding

3 Replies

    • AvGeek's avatar
      AvGeek
      Frequent Visitor
      9 years ago

      Hi Herbert, 

       

      I've tried the steps in that document. I would prefer not to sign up with a new trial subscription because then my account will not be associated with my company's correct domain (and sharing dashboards and reports will be more difficult). 

       

      I would like to get to the bottom of the authentification issue, so that at the very least I can open a ticket with our IT department and point them in the right direction (if the issue is on their end). 

       

      Can you all provide any details like that? 

      • AvGeek's avatar
        AvGeek
        Frequent Visitor
        9 years ago

        Any chance I can get this answered?