Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Intermittent Unable to Sign in Error

I have inttermittant error logging into my Power BI desktop client.

 

 

The only way to get around it that I have found is to re-start my laptop, which isn't always practical as I usuallu have several windows open at the same time.

Can someone please let me know how to get around this without having to restart?

Thanks 

Jeff

Need Help

4 Replies

  • parry2k's avatar
    parry2k
    Super User
    6 years ago

    Anonymous I never seen this issue, it seems like something to do with your network but interesting thing is that it works after you reboot. Is there any vpn or other application you run which stops  login.

    • Anonymous's avatar
      Anonymous
      Not applicable
      6 years ago

      I don't think so.

      It will work fine for a while, opening new windows without any issue, then suddenly any new window I open won't log in.

      This then continues until I reboot.

  • v-yuta-msft's avatar
    v-yuta-msft
    Community Support
    6 years ago

    Anonymous ,

     

    Have you configured any proxy server in your system? If you have, close the proxy and try again.

      

     

    Community Support Team _ Jimmy Tao

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • Anonymous's avatar
      Anonymous
      Not applicable
      6 years ago

      I haven't, but our laptops are pretty locked down by the IT team.

      Surely if this has been set, it would permanently affect Power BI?