Forum Discussion

Azad_WKKC's avatar
Azad_WKKC
New Member
1 year ago

Intermittent Issue with Power BI Q&A Visual

Hi Team,

One of our users is experiencing an intermittent issue with the Q&A visual in Power BI.

When they enter certain questions, the Q&A visual sometimes works correctly, but other times it shows red underlines for some dimension fields, and doesn't return results. The behavior is inconsistent — the same question may work at one time and fail at another.

A few key points:

  • Other users are able to use the same questions without issues.

  • The report is based on a single HANA view, with no field ambiguity or duplication.

I'm unsure what might be causing this behavior. Could you please help investigate?

Thanks,
Azad

Need Help

4 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    1 year ago

    Hi Azad_WKKC
    Thank you for reaching out to the Microsoft Fabric Forum Community.
    FBergamaschi Thanks for the suggestion.

    This issue might be happening because local cache, differences in data access or outdated Power BI version. but suggestion from user is good idea, Can you please raise a Microsoft support ticket. You can create a Microsoft support ticket using the link below.
    How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn

    Thanks.

    • Anonymous's avatar
      Anonymous
      Not applicable
      1 year ago

      Hi Azad_WKKC 
      I hope you have raised support ticket. If a solution has been found, it would be greatly appreciated if you could share your insights with the community. This would be helpful for other members who may encounter similar issues.

      Thank you for your understanding and assistance.

  • Shahid12523's avatar
    Shahid12523
    Icon for Community Champion rankCommunity Champion
    1 year ago

    Ask the user to:

    Clear browser/Power BI Desktop cache or try Incognito.

    Reopen the report / re-login.

    Check language settings match other users.

    If it persists, it could be capacity load or schema sync delay → escalate to MS Support.