Forum Discussion

strainer85's avatar
strainer85
New Member
9 years ago

Installation Error For Power BI Desktop November Release

When trying to update Power BI Desktop's November release, an error message stating "The installation package could not be opened.  Contact the application vendor  to verify this is a valid  Windows ...
strainer85's avatar
strainer85
New Member
9 years ago

Yes... I downloaded the MSI package from this exact link.

v-huizhn-msft's avatar
v-huizhn-msft
Icon for Microsoft Employee rankMicrosoft Employee
9 years ago

Hi strainer85,

Ok, the install package shoud be fine. Please restart your computer and check if it is successful.

Thanks,
Angelia

  • strainer85's avatar
    strainer85
    New Member
    9 years ago

    I've re-downloaded the update and restartedc my PC, however it still does not load.  The exact message is attached.  Any other idea?

    • v-huizhn-msft's avatar
      v-huizhn-msft
      Icon for Microsoft Employee rankMicrosoft Employee
      9 years ago

      Hi strainer85,

      It's weird, Do you mind copy the installation package to other computer and check if it works fine.

      Best Regards,
      Angelia

      • strainer85's avatar
        strainer85
        New Member
        9 years ago

        I did try that actually with the same result!  The only thing I did not try is completely uninstalling it and reinstalling... I am worried about doing that since I use it quite frequently and would not want lost any working version.