Forum Discussion

Grokio's avatar
Grokio
New Member
9 years ago

Infographic designer problem after exporting

So I've been using the infographic designer for a few basic visualizations in a project without any problems over the last few weeks. Now it's suddenly acting up. Essentially, everything looks fine i...
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dathompson's avatar
dathompson
Frequent Visitor
8 years ago

I am having the same or similar problem. Started occuring today (4/9/2018). I wonder if it's related to the April update. I see the problem both in the desktop application and in the browser (Chrome and Edge).

  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago

    All,

    I am having the same issue too.

    Any updates on this?

    • dathompson's avatar
      dathompson
      Frequent Visitor
      8 years ago

      Try re-installing the visual. I believe the makers of the Infographic Designer reverted the visual to an earlier version to avoid this problem. I re-installed and this fixed the problem.