IF Condition multiple valiues ( without querie editor )

[Cypher294]

Hello, just have a short question. I am trying to seperate the age of tickets between three different dimensions >5 days >60 days and all the other.

I am Using an if condition:

TicketAge = IF(Test[WorkDay Count]>5;"Ticket older 5 Days";IF(Test[WorkDay Count]>60;"Ticket older 60 Days";"No Violation"))

The unexpected output is that within the visualization the tickets " no vioaltions " and " older 5 days" are shown but the criteria with 60 days will be skipped.

I can' use the querie editor for this because of the column " WorkDay Count" is already a calculated one which is not present within the query editor. All other hints I'Ve already checked are if conditions segmented by "," instead of ";" but this is not working and comes up with syntax error messages.

[v-yuezhe-msft]

@Cypher294,

Use the following DAX instead and check if you get expected result.

TicketAge = IF(Test[WorkDay Count]>5 && Test[WorkDay Count]<=60;"Ticket older 5 Days";IF(Test[WorkDay Count]>60;"Ticket older 60 Days";"No Violation"))

Regards,
Lydia

[jthomson · Accepted solution]

You need to change the order your IF statement looks at the data - anything that's more than 60 days is, by definition, more than 5 days and will be flagged as more than 5 days first. Try swapping the 60 days and 5 days bits of the statement.