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kmaggart's avatar
kmaggart
New Member
9 years ago
Solved

I cannot login to Power BI

Help someone, please. I am experiencing the same thing posted by others. I try to login to Power Bi and am told that it doesn't recognize the account or password. I reset the password - so the accou...
  • kmaggart's avatar
    kmaggart
    9 years ago

    I got resolution on this. Turns out that the company I work for had us registered with another login, somehow referencing my email address. I had to login with the other username which solved the problem.

     

    So, other people who have experienced this same issue, please check with your IT department to see if you need to login with another login (that you have no idea exists). That's what solved it for me.

kmaggart's avatar
kmaggart
New Member
9 years ago

I got resolution on this. Turns out that the company I work for had us registered with another login, somehow referencing my email address. I had to login with the other username which solved the problem.

 

So, other people who have experienced this same issue, please check with your IT department to see if you need to login with another login (that you have no idea exists). That's what solved it for me.

v-huizhn-msft's avatar
v-huizhn-msft
Icon for Microsoft Employee rankMicrosoft Employee
9 years ago

Hi kmaggart,

Congratulations, you have resolved your issue, Please mark the helpful and right reply as answer, so more people will benefit from here.

Best Regard,
Angelia