Forum Discussion
I cannot login to Power BI
- 9 years ago
I got resolution on this. Turns out that the company I work for had us registered with another login, somehow referencing my email address. I had to login with the other username which solved the problem.
So, other people who have experienced this same issue, please check with your IT department to see if you need to login with another login (that you have no idea exists). That's what solved it for me.
So I tried recovering the account and am told it's not recognized.
Click on the Sign up and I get:
Jeez! Make up your mind Microsoft!
- v-huizhn-msft9 years agoMicrosoft Employee
Hi kmaggart,
Do you use your personal email account or your work email? Power BI requires that you use a work, or school, email address to sign up. Power BI does not support email addresses provided by consumer email services or telecommunication providers. This includes outlook.com, hotmail.com, gmail.com and others. And there is a idea, you can also vote it.
If you sign up an Power BI account? If your account is a work account, please ask the IT Admin if you have the license? Please review the article: Signing up for Power BI as an individual.
You also can following the vedio: Power BI License Assignment.
Best Regards,
Angelia- kmaggart9 years agoNew Member
I got resolution on this. Turns out that the company I work for had us registered with another login, somehow referencing my email address. I had to login with the other username which solved the problem.
So, other people who have experienced this same issue, please check with your IT department to see if you need to login with another login (that you have no idea exists). That's what solved it for me.
- v-huizhn-msft9 years agoMicrosoft Employee
Hi kmaggart,
Congratulations, you have resolved your issue, Please mark the helpful and right reply as answer, so more people will benefit from here.
Best Regard,
Angelia