Forum Discussion
I can't login to Power BI Desktop version
Sup guys,
⭐ Possible solution that worked for me today (21st September 2023):
I had a video call directly with Microsoft support on the following Issue I have had for the past few months:
Problem: Sign-in for any Power BI desktop version after April 2023 doesn't work.
Context: Started the app -> Clicked on "Sign In" -> Typed in my company email -> Clicked on the "Next" button -> Popup window closes & the app freezes -> Have to forcefully quit it from task manager.
My temporary fix for all these months was to uninstall all Power BI apps I had, & reinstall an older version that worked, in this case, it was April 2023.
⭐ However after speaking with Microsoft support today, there's a new solution:
1. Uninstall all Power BI apps you have currently installed
2. Go on the "Microsoft Store" app & install the "Power BI Desktop" app (Not "Power BI")
3. Open the installed app
4. "File" -> "Options and Settings" -> "Options" -> In the "Global" section, select "Security" -> Check the following 2 options:
a. "Use my default web browser"
b. "Use updated sign-in experience"
After that, it should work fine.
- Hex