How to update a custom visual?

[Ormesome]

I have a report that makes use of the Infographic Designer (https://appsource.microsoft.com/en-us/product/power-bi-visuals/WA104380898?tab=Overview). The report uses version 1.6, but 1.7 came out earlier this year and I'd like to update (to resolve some performance issues which I raised through their issue tracker).

I've downloaded the new pbiviz file. When I open the file in notepad++ I can see that it says version 1.7.

When I open the report the tooltip for the visualisation says version 1.6. Time to update! I install the visualisation, agreeing to update the existing visualisation. The tooltip still says version 1.6.

Maybe update doesn't work? I close PowerBI without saving. I open the report again, delete the visualisation, then import the new visualisation. The tooltip says version 1.6.

Maybe delete doesn't work? I close PowerBI without saving. I open PowerBi, create a new report, and import the visualisation. The tooltip says version 1.6.

Given that the visualisation has the correct version number in it I can only assume that there is a cache of visualisations somewhere that needs to be cleared. Can anyone tell me how to correctly update the visulisation from 1.6 to 1.7?

[WouterBo]

Same problem here. I've made my own custom visual but I cannot get it to load into PowerBI Desktop. It stays with the previous version consistently.

[v-xjiin-msft · Accepted solution]

Hi @Ormesome,

I haven't used Infographic Designer before. And I'm using Power BI Desktop Version: 2.56.5023.1021 64-bit (March 2018). When I import this custom visual by choosing Import from marketplace, the tooltip shows its version number is 1.6. However the version number is 1.7 in the market.

So I agree with @GilbertQ, the tooltip should be wrong.

Thanks,
Xi Jin.

[GilbertQ]

Hi there after you have imported it, did you test to see if it does resolve your issue?

The reason that I ask is possibly the tooltip is not 100% correct?