Forum Discussion

bitxln's avatar
bitxln
Regular Visitor
4 years ago
Solved

How to solve the Power BI Service credential issue

Dear Power BI Community,    I recently encountered the dataset refresh credential issues (on-demand and auto refresher both). the working scenario and issue are described below.  1) data source: t...
Need Help
  • bitxln's avatar
    bitxln
    4 years ago

    Hi v-luwang-msft and all, 

     

    Thank you for all the good suggestions and feedback. Finally, I find the root cause. Issue comes from the excel patch I am using. I was using the excel path generated by share point online sharing, once I update it to the path I copy from the excel info, everything is good now. 

     

    Thank you all, always a lot of things to encounter and to learn. 

     

    Best,

    Na. 

Syndicate_Admin's avatar
Syndicate_Admin
Icon for Administrator rankAdministrator
3 years ago

Hello, I think that the problem that has been described by this user, in the case I describe, is exactly the same. I have a report in PowerBI Desktop stored in a Sharepoint path. The source of the data is an excel that is located in the same path. The report in the PowerBI Desktop version synchronizes and works with excel. But when I try to update the dataset from PowerBI Services, that is, from the PowerBI app, I get the error that I show below. The Gateway is not required because I have located the files in a Sharepoint.

I share the error screen:

I would appreciate your cooperation and responses.

Thank you.