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SkyArtz5
Regular Visitor

How to solve murtiple pop-up sign-in on desktop power BI application ?

When I want to Sign-in my work account, there is always a pop-up that enters repeatedly every time I open this application, if I close the pop-up then the application also closes by itself, how to fix this?Problem (1).jpg

1 ACCEPTED SOLUTION
v-yohua-msft
Community Support
Community Support

Hi, @SkyArtz5 

 

Make sure your Power BI Desktop app is updated to the latest version, here's some information about the update:

 

What's new in the latest Power BI update - Power BI | Microsoft Learn

 

Sometimes, the sign-in issue can be related to your internet browser's cache. Clearing the cache might resolve the repeated sign-in prompts. After clearing the cache, try signing in to Power BI again.

 

If your organization uses a proxy, the authentication through the proxy might be causing the repeated sign-in prompts. You may need to check with your IT department to ensure that the proxy settings are correctly configured to allow Power BI Desktop to authenticate without issues.

 

Sometimes, issues with the internet connection or firewall settings might block the authentication process.

 

If the issue persists, you might want to try uninstalling and then reinstalling the Power BI Desktop application.

 

How to Get Your Question Answered Quickly 

Best Regards

Yongkang Hua

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

1 REPLY 1
v-yohua-msft
Community Support
Community Support

Hi, @SkyArtz5 

 

Make sure your Power BI Desktop app is updated to the latest version, here's some information about the update:

 

What's new in the latest Power BI update - Power BI | Microsoft Learn

 

Sometimes, the sign-in issue can be related to your internet browser's cache. Clearing the cache might resolve the repeated sign-in prompts. After clearing the cache, try signing in to Power BI again.

 

If your organization uses a proxy, the authentication through the proxy might be causing the repeated sign-in prompts. You may need to check with your IT department to ensure that the proxy settings are correctly configured to allow Power BI Desktop to authenticate without issues.

 

Sometimes, issues with the internet connection or firewall settings might block the authentication process.

 

If the issue persists, you might want to try uninstalling and then reinstalling the Power BI Desktop application.

 

How to Get Your Question Answered Quickly 

Best Regards

Yongkang Hua

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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