How to proceed on connecting JIRA API with VPN

[campelliann]

Hi there,

In the past we have connected to JIRA REST API only with email/password. Now we have a situation in which we can only access JIRA with VPN. I would like to work with my company account. 

How should we proceed? I believe we need to install a gateway on the virtual machine...

Best wishes.

[lbendlin]

Neither will help you.  Unless you can establish the VPN connection permanently or automatically you are doomed. Power BI cannot do that for you.

[v-yueyunzh-msft]

Hi , @campelliann 

According to your description, the datasource you connected need to use VPN.

As far as I understand, first of all, in Power BI Desktop, if you use a VPN (which may not support VPN files) to access the resources of another network segment, you should be able to connect directly to Desktop.
For Power BI Service, if your data source is on a network segment that is not accessible to a public network, you need to install the on-premises data gateway on a computer that can access the network segment.

For more ionformation, you can refer to :
On-premises data gateway - Power BI | Microsoft Learn

Use the on-premises data gateway app | Microsoft Learn

Add or remove a gateway data source - Power BI | Microsoft Learn

Thank you for your time and sharing, and thank you for your support and understanding of PowerBI! 

Best Regards,

Aniya Zhang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly

[campelliann]

Hi there. Thank you for your detailed answer.

This situation is a little bit simpler than what I initially thought. I can access JIRA with my physical machine, but I need to have the VPN connected. As long the VPN  is connected at the time of the refresh (along with the gateway) the schedule refresh should work, right?

Thanks

[v-yueyunzh-msft · Accepted solution]

Hi , @campelliann 

Under normal circumstances, as long as your local computer can access the data source after enabling the VPN, you can download the local data gateway on the computer and connect to the data source on Power Bi Service. But only if you need to keep your VPN open and connected. However, downloading the on-premises data gateway is a must, and you can test it.

Best Regards,

Aniya Zhang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly