Forum Discussion
Post PatronHow to create a button as a hyperlink for sending an email
Helper IIi have done this and it worked very well for me and several users. however, some users reported that instead of opening their outlook email - it opened their email in webbrowser instead of their desktop and others reported just getting a webpage - but not actual email.
Do you know if any settings need to be in place on a users computer so that this type of hyperlink works for them?
Advocate IIIHi yes,
Not sure what operating system you are using but I'm using windows 11 and have set the default mail application as Microsoft Outlook. Also I make sure Outlook is open otherwise yes it will open a webpage as it doesn't know which is the 'open' mail application.
Simple solution and hope it works well.
(PS: to find the default application settings to specify which is the default, just type "Default apps" in the box next to your start icon that normally syas "Type here to search". [in some desktop configurations its the magnifying glass" that you click on and then type "default apps".] )
- TRK
That helps! Thank you !
Hello,
But what if end users of the report do not have outlook as a default?
Can I somehow force it to only ope outlook?
