Forum Discussion
How to calculate the ARRIVAL RATE?
Hi Anonymous ,
How to calculate the arrival rate or arrival frequency (λ) of the calls?
Sorry for that the information you have provided is not making the problem clear to me. Can you please share more details to help us clarify your scenario?
Please provide me with more details about your table and your problem or share me with your pbix file after removing sensitive data.
Refer to:
How to provide sample data in the Power BI Forum
How to Get Your Question Answered Quickly
Best Regards,
Jianbo Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hello v-jianboli-msft ,
Thank you for your reply!
I'm seeing if the call center of my company are running at an optimal performance level. To do this, I'm looking at various statistics, such as the arrival rate. This is used to measure the rate of incoming calls.
I need to calculate the arrival date per hours, for each day of the week and I don't know how to do it in Power BI.
I share my file in case it helps: File
Best Regards,
Bibi