Forum Discussion
Helper IIHow do I insert a screen dump into a message in the forum?
Ok, a little additional update.
It seems like it might have something to do with the little "icon" in the lower right hand corner of the text box -
I don't know what this is supposed to do, but suddenly mu toolbar was gone again, and then I tried to double-click when I got the little double-arrow when hovering over the icon. Apparently that made to toolbar to appear. It doesn't seems to work the other way around though, so I can remove the toolbar when clicking on the icon so right now I can't really test if this is the simple solution. But maybe someone knows that the purpose is of this little icon/feature?
/Steen
Helper II
Ok - now I might have solved the problem.
Trying with another browser (both IE and Edge) didn't helped or made any difference. I have also in the past tried with different browser and both on my workstation as well as some of the servers we are using, so I had more or less ruled out that it was a local browser or cache issue.
One of my collegues have the same problem, so I started to suspect it was something on our network that blocked something. I then tried with my private Macbook on my own network, and at first that didn't work either. But then I clicked a little bit around on the community site while being in a "new" message window and then suddenly the toolbar appearred. I then went back to my company laptop and tried to create a new message and now the toolbar was there. At least that was what I thought, because it was only when creating a new message it appered. When replying to a message, it was still missing. I then went into IE to test it and that was the same issue. I then tried to clear all cache etc. in IE and then it worked in IE - and going back to Chrome, it now also works here.
So long story short, I think it works now, but I'm not quite sure what the problem was. It seems like it was something on my profile and not only a local issue, but still it apparently had some relation to local cache 🤔
Helper IIOk, a little additional update.
It seems like it might have something to do with the little "icon" in the lower right hand corner of the text box -
I don't know what this is supposed to do, but suddenly mu toolbar was gone again, and then I tried to double-click when I got the little double-arrow when hovering over the icon. Apparently that made to toolbar to appear. It doesn't seems to work the other way around though, so I can remove the toolbar when clicking on the icon so right now I can't really test if this is the simple solution. But maybe someone knows that the purpose is of this little icon/feature?
/Steen