Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
9 years ago

How can I drill down from a chart to a table?

I have created a chart that shows the number of tickets opened by an individual for a period of time. I have created a hierarchy from the individual to include the ticket no., and used this hierarchy in my chart.

 

What I want to be able to do is drill down into my chart, and see a table listing the ticket numbers, and ideally the status of each ticket (status is a known field).

 

My chart looks like this;

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The vertical axis is ticket count. When I drill down on a column I want to be able to list the tickets and their status in a table like ths;

 

12345 Open

13247 Closed

13299 Closed

 

 

Can you do this kind of drill down from one view to another?

5 Replies

  • If you click on the Drill tab on the top, you should be able to see a button named "See Records".  This would show you an overview of the data you want to see. But i'm not sure if it's working with this type of visual - give it a shot :-)

  • Anonymous's avatar
    Anonymous
    Not applicable

    Thanks david2. I am not sure if I did quite what you meant, but I right clicked on the chart and chose 'See Data' that shows me the data for that chart. Not what I wanted, but now I think that I am trying to do this the wrong way.

     

    I think another way of expressing what I want is this;

     

    When you drill down on a column, I want a new view(table) filtered by that column. The new table shows different data.

  • Anonymous's avatar
    Anonymous
    Not applicable

    It looks like tjd has the best suggestion as clearly this is not possible (yet). I have voted for this change though, as it would make a real difference to the reports I can generate.

     

    Thanks