How Fix QuickBooks has stopped working after update windows 10/11

[richarddavidson]

Troubleshooting Solutions: QuickBooks has stopped working

1. Restart Computer: Begin by restarting your computer. Sometimes, a simple reboot can resolve temporary software glitches causing QuickBooks to crash.
2. Update QuickBooks: Ensure you're using the latest version of QuickBooks. Updates often include bug fixes and patches that can address stability issues and prevent crashes.
3. Check System Requirements: Verify that your system meets the minimum requirements for running QuickBooks. Inadequate hardware or outdated drivers can cause compatibility issues leading to crashes.
4. Run QuickBooks Diagnostic Tool: Utilize the QuickBooks Diagnostic Tool to diagnose and repair common issues that may be causing QuickBooks to stop working. This tool can identify and fix various software conflicts or data integrity issues.
5. Repair QuickBooks Installation: Navigate to Control Panel > Programs and Features, select QuickBooks from the list of installed programs, and choose the option to repair the installation. This can fix corrupted files or missing components causing crashes.
6. Disable Antivirus Software: Temporarily disable your antivirus software or add QuickBooks to the list of exceptions. Sometimes, antivirus programs may mistakenly flag QuickBooks as a threat, leading to crashes.
7. Check for Windows Updates: Ensure that your operating system is up to date with the latest Windows updates. Outdated system files or drivers can sometimes cause conflicts with QuickBooks and result in crashes.
8. Run QuickBooks in Compatibility Mode: Right-click on the QuickBooks shortcut, select Properties, go to the Compatibility tab, and check the box for "Run this program in compatibility mode for" option. Choose a previous version of Windows, then try opening QuickBooks again.
9. Clean Install QuickBooks: Uninstall QuickBooks, delete any leftover installation files, and perform a clean reinstall of QuickBooks. This ensures a fresh installation without any lingering issues from previous installations.
10. Seek Technical Support: If none of the above solutions resolve the issue, contact QuickBooks technical support for assistance. They can provide advanced troubleshooting steps or escalate the issue for further investigation.

By following these troubleshooting solutions, you can address the QuickBooks has stopped working issue and restore stability to your QuickBooks application, ensuring uninterrupted workflow.

[Peteradam]

Hi @richarddavidson,

This was excellent information! I appreciate you sharing your knowledge; it was just what I needed.

Best regards

Peter Adam

[v-yohua-msft]

Hi, @richarddavidson 

Thank you for your sharing.

Through your sharing, more people can know the reasons for theQuickBooks has stopped working after update windows 10/11 and provide feasible solutions to fix it.

This will be of great help to the forum and more users!

Best Regards

Yongkang Hua

[jameshardy6007]

Hi @richarddavidson 

I appreciate your kind words!

I'm happy that the information provided can clarify why QuickBooks has stopped working and provide workable fixes. These kinds of technical issues might be inconvenient, but identifying the root cause and implementing the appropriate solutions can be quite beneficial.

Sincerely,
James Hardy

[mulejohn070]

Hi @richarddavidson,

This was very useful information! Your knowledge was just what I was seeking for, so thank you for sharing it.

Best regards
Mule John