Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Enhance your career with this limited time 50% discount on Fabric and Power BI exams. Ends August 31st. Request your voucher.

Reply
kranthi111
Regular Visitor

Hierarchy slicer not working

Hierarchy slicer was working fine till yesterday and when I opened today in Power BI service it's not working as expected. But it is working fine in power BI desktop version.

 

Here is the desktop version and power BI service version(msit.powerbi.com)

 

PowerBI DesktopPowerBI Desktop                  Power BI ServicePower BI Service

Any suggestions?

6 REPLIES 6
pranavforu
Microsoft Employee
Microsoft Employee

Even we are facing the same issue in all of our published reports to the powerbi service having Hierarchy Slicer plotted on the reports.


Already raised support ticket for the same.

 

v-frfei-msft
Community Support
Community Support

Hi @kranthi111,

 

I suggest to create a support ticket for help if you are a pro user.

 

 

Regards,

Frank

Community Support Team _ Frank
If this post helps, then please consider Accept it as the solution to help the others find it more quickly.

Hi @kranthi111,

 

Has your issue been solved? If so, kindly mark my answer as a solution to close the case. If any other question, feel free to let me know please.

 
Regards,
Frank

Community Support Team _ Frank
If this post helps, then please consider Accept it as the solution to help the others find it more quickly.
v-frfei-msft
Community Support
Community Support

Hi @kranthi111,

 

Based on my test using Chrome and Edge, I cannot produce your issue here. 

 

1. Which browser did you use? Could you please try to clean the cach and try again?

2. If the issue still occur, kind share your pbix to me, so that I can try again by my side.

 

sl.PNG

 

Regards,

Frank

Community Support Team _ Frank
If this post helps, then please consider Accept it as the solution to help the others find it more quickly.

I tried in Chrome and Edge browsers. Both browsers are showing the same.
jppp
Continued Contributor
Continued Contributor

There was an issue related to a change to Power BI and a new version of the slicer is being released at this moment. It can take some hours before it will reach all reports.

Thanks, JP

Helpful resources

Announcements
July 2025 community update carousel

Fabric Community Update - July 2025

Find out what's new and trending in the Fabric community.

July PBI25 Carousel

Power BI Monthly Update - July 2025

Check out the July 2025 Power BI update to learn about new features.