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kranthi111's avatar
kranthi111
Regular Visitor
7 years ago

Hierarchy slicer not working

Hierarchy slicer was working fine till yesterday and when I opened today in Power BI service it's not working as expected. But it is working fine in power BI desktop version.

 

Here is the desktop version and power BI service version(msit.powerbi.com)

 

PowerBI Desktop                  Power BI Service

Any suggestions?

Need Help

6 Replies

  • v-frfei-msft's avatar
    v-frfei-msft
    Icon for Community Support rankCommunity Support
    7 years ago

    Hi kranthi111,

     

    Based on my test using Chrome and Edge, I cannot produce your issue here. 

     

    1. Which browser did you use? Could you please try to clean the cach and try again?

    2. If the issue still occur, kind share your pbix to me, so that I can try again by my side.

     

     

    Regards,

    Frank

    • jppp's avatar
      jppp
      Icon for Continued Contributor rankContinued Contributor
      7 years ago
      There was an issue related to a change to Power BI and a new version of the slicer is being released at this moment. It can take some hours before it will reach all reports.

      Thanks, JP
    • kranthi111's avatar
      kranthi111
      Regular Visitor
      7 years ago
      I tried in Chrome and Edge browsers. Both browsers are showing the same.
    • v-frfei-msft's avatar
      v-frfei-msft
      Icon for Community Support rankCommunity Support
      7 years ago

      Hi kranthi111,

       

      Has your issue been solved? If so, kindly mark my answer as a solution to close the case. If any other question, feel free to let me know please.

       
      Regards,
      Frank

  • pranavforu's avatar
    pranavforu
    Icon for Microsoft Employee rankMicrosoft Employee
    7 years ago

    Even we are facing the same issue in all of our published reports to the powerbi service having Hierarchy Slicer plotted on the reports.


    Already raised support ticket for the same.