Hierarchy slicer not working

[kranthi111]

Hierarchy slicer was working fine till yesterday and when I opened today in Power BI service it's not working as expected. But it is working fine in power BI desktop version.

Here is the desktop version and power BI service version(msit.powerbi.com)

PowerBI Desktop                  Power BI Service

Any suggestions?

[pranavforu]

Even we are facing the same issue in all of our published reports to the powerbi service having Hierarchy Slicer plotted on the reports.

Already raised support ticket for the same.

[v-frfei-msft]

Hi @kranthi111,

I suggest to create a support ticket for help if you are a pro user.

Regards,

Frank

[v-frfei-msft]

Hi @kranthi111,

Has your issue been solved? If so, kindly mark my answer as a solution to close the case. If any other question, feel free to let me know please.

 
Regards,
Frank

[v-frfei-msft]

Hi @kranthi111,

Based on my test using Chrome and Edge, I cannot produce your issue here. 

1. Which browser did you use? Could you please try to clean the cach and try again?

2. If the issue still occur, kind share your pbix to me, so that I can try again by my side.

Regards,

Frank

[kranthi111]

I tried in Chrome and Edge browsers. Both browsers are showing the same.

[jppp]

There was an issue related to a change to Power BI and a new version of the slicer is being released at this moment. It can take some hours before it will reach all reports.

Thanks, JP