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bsim2501's avatar
bsim2501
Frequent Visitor
9 years ago
Solved

Hierarchy Slicer

The Hirarchy Slicer is not working today. I have lose it in all of my dashbaords in desktop and powerbi.com. I can't even import it as a new custom visual into my desktop's reports.
Please help!
 
Need Help

9 Replies

  • alanhodgson's avatar
    alanhodgson
    Solution Supplier
    9 years ago

    Hey bsim2501,

     

    Is the visual in your PBI Desktop Visual Panel? If not, you can redownload it from here and import it into the .pbix file.

     

    Best,

     

    Alan

    • bsim2501's avatar
      bsim2501
      Frequent Visitor
      9 years ago

      I can't see it in my PBI Desktop panel. I redownload it and import it but he told me that the visual already exists even if it dosent appear in my panel. And when I Update it it show me an unexpected error.

       

       

      • Sean's avatar
        Sean
        Community Champion
        9 years ago

        How many instances of this Visual do you have?

        If not too many and if it would be ease to re-create

        try deleting the pbiviz (the Visual) from you pbix file save and close and then try importing it again!

        (in your pbix file - right click on the hierarchy slicer and delete)

         

        I'm not experiencing any issues with the Hierarchy Slicer!

         

        Also are you on the latest version of the PBI Desktop - 2.42.4611.701 (Jan 2017)

         

        Good Luck! :smileyhappy:

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Community Support
    9 years ago

    Hi bsim2501,

     

    I'm not able to reproduce the issue on my side. Please try to download the sample .pbix file from here , open it use Power BI desktop version 2.42.4611.701 and publish to the Service, see if the same issue occurs.

     

    As you mentioned the issue happens today, is there any update to your computer on which desktop runs? Which operating system did you use? Which browser did you use to access Power BI service? Please share more information for us to reproduce the issue.

     

    Best Regards,
    Qiuyun Yu

    • bsim2501's avatar
      bsim2501
      Frequent Visitor
      9 years ago

      Hi v-qiuyu-msft,

       

      I am not sure but I think the problem comes from the blue proxy coat. The error is generated specifically from Custom visuals and interaction with proxy settings in the lan network here.

      I think in the corrections that they make for the datalake yesterday, they impacted the PowerBI part!

      Can you please confirm and any suggestion will be helpful!

       

      Best regards,

      Marouane