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Mardin's avatar
Mardin
Icon for Advocate IV rankAdvocate IV
9 years ago
Solved

Hierarchy Slicer - Unexpected Error

Hi, Today I opened a .PBIX file where I use the Hierarchy Slicer. The moment after the report was opened in PowerBI Desktop I got this message: ------- Unexpected Error An error occured while ren...
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  • jppp's avatar
    jppp
    9 years ago

    All,

     

    I have submitted a new version for approval that fixes the 'unexpected error' and after approval it will be available asap.

     

    Sorry for the inconvenience.

     

    Thanks, JP

himanshunegi07's avatar
himanshunegi07
New Member
8 years ago

any idea when this issu going to be fix ?

Mardin wrote:

Hi,

Today I opened a .PBIX file where I use the Hierarchy Slicer. The moment after the report was opened in PowerBI Desktop I got this message:

-------

Unexpected Error
An error occured while rendering the report.

"Send a Frown"

-------

 

After doing some investigation I concluded that the Hierarchy Slicer was the source of this error. If I delete the custom visual I do not get the error. Imediately after I download it again from Office Store (through PowerBI Desktop) and put my dimension column in it I get the error.

 

This has never been an issue before. Anybody else experience this?

 

jppp's avatar
jppp
Icon for Continued Contributor rankContinued Contributor
8 years ago

Hi,

 

This should be fixed with the current version available in the store.

Also all the reports that uses the HierarchySlicer are updated to the latest version automatically.

 

Are you still hitting this error? 

 

Thanks, Jan Pieter

  • MilqueToast's avatar
    MilqueToast
    Regular Visitor
    8 years ago

    This custom visual is now inexplicably breaking in all of my reports.  It worked fine last week, and not I get an "Unexpected Error", "An error occurred while rendering the report".  The problem can be duplicated by clicking on a parent element and then trying to deselect the parent element.

    • Balazs's avatar
      Balazs
      Frequent Visitor
      8 years ago

      I have the error too. I get the symbols marked with yellow as an "extra" on Chrome only. On Desktop and Explorer works fine. 

      Thanks

      • jppp's avatar
        jppp
        Icon for Continued Contributor rankContinued Contributor
        8 years ago

        Yes it seems to be related to Chrome only, but fix is being reviewed.

  • MilqueToast's avatar
    MilqueToast
    Regular Visitor
    8 years ago

    This custom visual is now inexplicably breaking in all of my reports.  It worked fine last week, and not I get an "Unexpected Error", "An error occurred while rendering the report".  The problem can be duplicated by clicking on a parent element and then trying to deselect the parent element.

    • Anonymous's avatar
      Anonymous
      Not applicable
      8 years ago

      Seems to be working OK on my system.  When was the last time you downloaded the custom visual? There was a problem a while back and I had to download an updated version.  I think that was a couple of months ago, so may not be the cause of your issue.

      • plevine's avatar
        plevine
        New Member
        8 years ago

        I am getting an error as of October 10th 2PM EST.

         

        As of that time in Powerbi (not the desktop!)  all reports in our environment  with the hierarchy slicer are broken.

         

        The lists do not show up properly, just big black lines.

    • vega's avatar
      vega
      Icon for Resolver III rankResolver III
      8 years ago

      I just downloaded the visual and I am having the exact same issue. The error can be reproduced by selecting then deselecting the parent node.

       

      There is also a bug where occasionally when deselecting a parent node does not deselect the children of the node.