Forum Discussion
powerbi92614
7 years agoNew Member
Help with building a project (creating relationships)
I manage customer escalations for my company and the process is 100% manual. Currently, my co-worker and I use three google sheets to log each escalation we receive. The first google sheet is title...
MFelix
7 years agoSuper User
Hi powerbi92614,
There are several things that you should do but first of all you should append all your similar tales into 1 table so you would only get 1 table of each:
Manager details
Store detaisl
Escalation
Taking into account that you have the information by month you should also add a date column to your tables with beginning or ending month date and a calendar table to relate the 3 tables.
Another dimension tables like store, manage or similar probably would also fit your needs, creating a star shape model.
Without additional information is difficult to give more than this.
Can you share a sample or mockup data?
Regards,
MFelix
There are several things that you should do but first of all you should append all your similar tales into 1 table so you would only get 1 table of each:
Manager details
Store detaisl
Escalation
Taking into account that you have the information by month you should also add a date column to your tables with beginning or ending month date and a calendar table to relate the 3 tables.
Another dimension tables like store, manage or similar probably would also fit your needs, creating a star shape model.
Without additional information is difficult to give more than this.
Can you share a sample or mockup data?
Regards,
MFelix