Forum Discussion
Help needed - report not refreshing
So the problem is fixed, the solution was something completely different, I had to re-enter my credentials (Edit Credentials option) and reselect my Microsoft Account and, after doing so the report refreshed at the first attempt. Thanks everyone for your help and advice on this!
Hi, thanks for you reply.
My IT department has made everything compliant but the refreshes are still not working so the suggested I go into the office tomorrow and re-synch - hopefully being directly connected to the network will make this work.
Lets see what happens!
Hi ArchStanton,
Thanks for the update. Hopefully, the on-site network connection will resolve the refresh issues. Let me know how it goes after the re-sync.If the problem persists, we can explore additional troubleshooting steps. Appreciate your patience and effort in getting this sorted!
If the response has addressed your query, please Accept it as a solution and give a 'Kudos' so other members can easily find it
Best Regards,
Sreeteja.
Community Support Team