Forum Discussion
Help needed - report not refreshing
So the problem is fixed, the solution was something completely different, I had to re-enter my credentials (Edit Credentials option) and reselect my Microsoft Account and, after doing so the report refreshed at the first attempt. Thanks everyone for your help and advice on this!
Hi ArchStanton
Your organization’s Azure AD Conditional Access Policy requires that the device used to access the data is compliant (typically enforced through an MDM solution like Microsoft Intune).
Your current device is not compliant, so authentication is blocked for Power BI dataset refreshes.
Resolutions:
1.Ensure your device is enrolled and marked as compliant in Microsoft Intune or the MDM system used by your organization.
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Hi, thanks for you reply.
My IT department has made everything compliant but the refreshes are still not working so they suggested I go into the office tomorrow and re-synch - hopefully being directly connected to the network will make this work.
Lets see what happens!