Forum Discussion
justalam
8 years agoMicrosoft Employee
Help in calculating column value % over the total
Hi All, My data has column values as given below: I need to calculate abandoned% which is total sum of all abandoned cases closed (1100) vs total cases closed (22600) DimCallType.Filte...
justalam
8 years agoMicrosoft Employee
How do I get the sum of [DimCalldisposition.Name]='Abandoned'?
justalam
8 years agoMicrosoft Employee
Can you help me with this one?
We have a measure
Phone Response Rates = DIVIDE(CALCULATE(SUM(Consumer_Cube[Total Surveys])),CALCULATE(SUM(Consumer_Cube[Eligible])))
Eligible is a calculated column =
Eligible = If(Consumer_Cube[DimMSVoiceDisposition.Survey Disposition Filter]="No Filter",Consumer_Cube[Cases Closed - by First Closed Date],0)
We need another measure which is eligible % which should be sum of cases closed vs eligible
Mathematically calculated as sum of Eligible/sum of cases closed *100