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Has to be a way??

Hi,

 

Can someone please tell me there is a way....

 

I have the data (You should be able to see) but I want it to add up the duration (New) column for each agent, secondary status on each date.

 Capture.PNG

For example, I just want one row stating that NicoleW has been in 'Away from desk' for 01:56:44 and the same for each agent for each date for each status....

 

Any help will be good..

 

Thanks

1 REPLY 1
Greg_Deckler
Super User
Super User

Check out this article:

 

https://community.powerbi.com/t5/Community-Blog/Aggregating-Duration-Time/ba-p/22486

 


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