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Champakbhumiya's avatar
Champakbhumiya
Frequent Visitor
2 years ago
Solved

HTML Content visual in Power BI report gives error

  Hi All, We have a requirement in our report wherein we need to display some HTML Content in the power BI Report. We are using the "HTML Content" visual from the App Store It is working fine in t...
Need Help
  • Anonymous's avatar
    Anonymous
    2 years ago

    Hi @ Champakbhumiya,

     

    I have reproduced your problem in my testing.


    This is due to the administrator enabling the /Add and use certified visuals only/ option.

    Certified Power BI visuals

     

    There are two solutions.

     

    Solution1:

    Contact the administrator to disable the feature that add and use certified visuals only.

     

    Solution2:

    Contact the administrator to add the HTML visual to the organizational visual.

     

    Best Regards,

    Dengliang Li

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

     



     

rajendraongole1's avatar
rajendraongole1
Icon for Super User rankSuper User
2 years ago

Hi Champakbhumiya - you can check o the Power BI Service has the necessary permissions to render custom visuals. Sometimes, enabling certain settings in the Power BI Admin portal can resolve these issues.If the custom visual is critical for your project, contact the developer or vendor of the "HTML Content" visual. They might have a patch or workaround for the issue you're encountering.

 

 

check internally with admin team as the visual is organizational visual to use it or not. 

Power BI Service imposes stricter security restrictions compared to Power BI Desktop. This can cause custom visuals that work in Desktop to fail or behave differently when published.

 

Hope the above information helps.