HELP: not saving on web version via Mac

[rfetrow]

Hi! I am working on an urgent analysis and am getting this error when trying to save explorations on the web version (I only have a Mac). 

Error Code: undefined
Activity ID: 7c2e5f08-9bf3-4012-a3a6-7e3c58cac46a
Correlation ID: c65f1571-80d4-ee42-cf67-8b484159e60f
Request ID: 34b32ba8-cb17-4058-e6ea-eb9568a7f8b5
Time: Mon Mar 18 2024 17:22:09 GMT-0400 (Eastern Daylight Time)
Service version: 13.0.22872.56
Client version: 2403.2.18432-train
Cluster URI: https://wabi-west-us-redirect.analysis.windows.net/

Any insight as to what's happening here?

Thank you!

[Anonymous]

Hi @rfetrow ,

First, please make sure your network connection is stable. Here are a few suggestions that may help you solve the problem:

1. Please make sure you are using a supported, latest version of the browser. For more information, please refer to the documentation: Supported browsers for Power BI and Fabric. - Power BI | Microsoft Learn.

2. Please try clearing your browser cache. Sometimes, cached data in the browser can cause problems with web applications. Please clear your browser's cache, cookies, and browsing history and try saving your work again.

If the problem persists, please provide more detailed information, such as whether you can successfully save other reports, what operations you have performed, etc., so that we can better help you solve the problem.

Best Regards,

Clara Gong

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.