Forum Discussion

RobThrive's avatar
RobThrive
Icon for Resolver I rankResolver I
6 years ago
Solved

Grouped visuals showing unwanted border

I'm using BPI RS desktop client, and uploading to our own BPIRS server.

In this new September release we got the "grouping visual" feature (allows grouping in the selection pane). However I've noticed that when uploaded to the server, our users see this silly **bleep**e border around the grouped visuals when they move their mouse over any of the items in the group.

 

Is there a way to stop this happening please?

 

thanks

  • Icey's avatar
    Icey
    6 years ago

    Hi RobThrive ,

    Sorry, based on my research, there is no such function to move away the white border. However, when you publish the report to Power BI Service, the white border won't appear in Reading view.

    Best Regards,

    Icey

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

13 Replies

  • Icey's avatar
    Icey
    Icon for Community Support rankCommunity Support

    Hi RobThrive ,

     

    Maybe you can give me some screenshots.

     

    Best Regards,

    Icey

    • RobThrive's avatar
      RobThrive
      Icon for Resolver I rankResolver I

      Hi Icey 

      This is from the report server. The arrow and box inside the border are grouped together. When you click the arrow (button) it loads a bookmark that hides that visual and shows another directly in it's place (which is grouped together in their own group)

      When I move the mouse away from those objects in the group, the white border disappears.  :robotsurprised:

      • Icey's avatar
        Icey
        Icon for Community Support rankCommunity Support

        Hi RobThrive ,

        Sorry, based on my research, there is no such function to move away the white border. However, when you publish the report to Power BI Service, the white border won't appear in Reading view.

        Best Regards,

        Icey

         

        If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • Icey's avatar
    Icey
    Icon for Community Support rankCommunity Support

    Hi RobThrive ,

     

    Is this problem sloved?
     
    If it is sloved, please always accept the replies making sense as solution to your question so that people who may have the same question can get the solution directly.
     
    If not, please let me know.
     
    Best Regards
    Icey
    • RobThrive's avatar
      RobThrive
      Icon for Resolver I rankResolver I
      It's not solved, but I guess I also don't see any answer to the issue.
      Thanks
      • greggbb's avatar
        greggbb
        Frequent Visitor

        I'm having the same issue.  Anyone find a solution?

  • I was able to avoid the border by selecting a non-grouped visual before saving and publishing the report.

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hello,

     

    I am also having this same issue with grouped visuals. In my case, I have grouped several slicers together to make syncing easier. However, even in reading view, after clicking on the slicer I will get this black border that outlines the group.

     

    It's very disappointing that there isn't a way to remove the border. 

     

    Please unaccept the solution in this thread. There is NOT a solution to this issue. It is not solved.

     

    • Anonymous's avatar
      Anonymous
      Not applicable

      After investigating further, I noticed that in the date slicer (seen in the screen cap above) the black border will not appear if I click on the date box to select a specific day (above the slider), but if I use the slider, then the black border will appear. It's a very strange nuance.