Forum Discussion

Zuzanna_Lapa's avatar
Zuzanna_Lapa
Advocate I
2 months ago

Goals (Scorecard) Visual Not Working

I created a KPI dashboard that contains almost exclusively Goals (scorecard) visuals connected to my predefined goals. A couple of days ago, all of the Goals visuals stopped working. This is also th...
Need Help
Zuzanna_Lapa's avatar
Zuzanna_Lapa
Advocate I
2 months ago

Thanks v-abhinavmu. We've raised a ticket with Microsoft Support. I'll share the response once we hear back from them.

Cdh's avatar
Cdh
New Member
2 months ago

Hi Zuzanna_Lapa was there any update from the Microsoft Support ticket you raised for this? We were also experiencing this issue with the scorecard visual being greyed out, but in BI Desktop it seems to be working again as of today. 

  • Zuzanna_Lapa's avatar
    Zuzanna_Lapa
    Advocate I
    2 months ago

    Hey Cdh ,

    No update as of yet other than the fact that they are aware of the issue. It's working for me again too, yay! I'm still waiting for some reassurance from Microsoft Support to confirm it's been resolved and is not just a fluke.

    • v-abhinavmu's avatar
      v-abhinavmu
      Community Support
      2 months ago

      Hi Zuzanna_Lapa,

       

      I hope you're doing well. I wanted to check if your issue was resolved through your Microsoft support ticket. If it has been, could you please share any insights here, as they might help others facing similar problems?

      If the issue is still unresolved, would you please share the support ticket number so we can track the status?


      Thank you.