Forum Discussion

Analitika's avatar
Analitika
Post Prodigy
4 years ago

Getting refreshin error Power BI Service

Hello,

 

I would like to ask how to resolve this issue.

It sound like this:

 

Before the data import for finished, its data source timed out. Double-check whether that data source can process import queries, and if it can, try again.

 

I have tried to restart on premises gateway but it didn't help.

1 Reply

  • v-kkf-msft's avatar
    v-kkf-msft
    Community Support

    Hi Analitika ,

     

    Are you using a personal gateway or the standard gateway?

    Is your gateway\gateway cluster online?

    Do other datasets refreshed using this gateway have the same error?

    Does this error occur consistently or intermittently?

     

     

    Best Regards,
    Winniz