Get certified for free when you join Fabric Data Days 2026 and dive into Fabric, Power BI, SQL, AI, and other essential data skills.
Join nowTry your skills in the Power BI Dataviz World Championship! Round one ends June 26. Join now
When trying to use PowerBI, there is no evident way to ever reach a section or button which says "Get Data", although all of the tutorials and examples online tell users to simply go to "Get Data". Why is not not a front-level feature? Why is PowerBI UI not optimized for using data? What type of usability testing has been conducted? Please reply with a complete list of reports on testing with non-expert users. You have 24 hours.
Solved! Go to Solution.
Ah, no worries @benoahUR , you are safe! 🙂 In the Service, it is a bit obscure, you have to expand your menu, see image:
Hi,
Make sure your file is not connected to the dataset. If the file is connected to power bi dataset then get data option is disabled.
@benoahUR , did your account get hacked?
Thank you! I was using the online version. Stay away!
Ah, no worries @benoahUR , you are safe! 🙂 In the Service, it is a bit obscure, you have to expand your menu, see image:
LOL 😞 😞 (sad usability face) - I never saw that. I actually gave up even with your screenshot and decided to scroll down, after several scrolls I discover your red box at the bottom left corner. The placement is an effectively invisible element UI trap, it is a common usability challenge, the button is behaving the same way as if it were completely invisible. I thought I was going crazy as a user.
Don't miss out on Data Days, June 15 through August 7. Learn Fabric, Power BI, SQL, AI and more.
Check out the May 2026 Power BI update to learn about new features.
| User | Count |
|---|---|
| 24 | |
| 22 | |
| 21 | |
| 20 | |
| 14 |
| User | Count |
|---|---|
| 58 | |
| 52 | |
| 41 | |
| 33 | |
| 31 |