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Gateway
Hi,
I have the following error in the gateway installation, how can I solve it?
MSI (s) (C8:2C) [11:19:39:435]: Windows Installer instaló el producto. Nombre del producto: GatewayComponents. Versión del producto: 15.170.8. Idioma del producto: 1033. Fabricante: Microsoft Corporation. Resultado de la instalación: 1603.
MSI (s) (C8:2C) [11:19:39:546]: Deferring clean up of packages/files, if any exist
MSI (s) (C8:2C) [11:19:39:546]: MainEngineThread is returning 1603
MSI (s) (C8:14) [11:19:39:552]: RESTART MANAGER: Session closed.
MSI (s) (C8:14) [11:19:39:552]: No System Restore sequence number for this installation.
=== Logging stopped: 12/05/2023 11:19:39 ===
MSI (s) (C8:14) [11:19:39:557]: User policy value 'DisableRollback' is 0
MSI (s) (C8:14) [11:19:39:557]: Machine policy value 'DisableRollback' is 0
MSI (s) (C8:14) [11:19:39:557]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (C8:14) [11:19:39:558]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (C8:14) [11:19:39:558]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (C8:14) [11:19:39:559]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (C8:14) [11:19:39:562]: Destroying RemoteAPI object.
MSI (s) (C8:F8) [11:19:39:562]: Custom Action Manager thread ending.
MSI (c) (28:60) [11:19:39:569]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (28:60) [11:19:39:570]: MainEngineThread is returning 1603
=== Verbose logging stopped: 12/05/2023 11:19:39 ===
https://learn.microsoft.com/es-es/power-bi/connect-data/service-gateway-onprem-tshoot
1 Reply
- amitchandakSuper User
Anonymous , Make sure no window patch is pending. Download the latest version and install again
if the issue persists, log an issue - https://community.powerbi.com/t5/Issues/idb-p/Issues