Gateway Update Issue (DM_GWPipeline_Gateway_MashupDataAccessError)

[adciudad]

Dear, I have a power bi project with several reports connected to a SQL Server on a remote computer, then I have a gateway on another PC, that gateway PC seamlessly accesses the remote SQL.

I published the report, I set up the dataset in the web app, no problem, everything gives correct connection.

But when updating, both manually and on a scheduled basis, I get the following message:

There's been a mistake

An error occurred while processing the data in the dataset.

Please try again later or contact support. Please provide these details if you contact them.

Error del origen de datos{"error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details":[],"exceptionCulprit":1}}}
URI de clústerWABI-PAAS-1-SCUS-redirect.analysis.windows.net

Actividad id9d8d64b7-C355-46ae-9be2-3f2bdf14d961

Application ID994def09-a303-ef3c-64bd-57cd0b5deb38

Hora2020-06-13 16:13:48Z

Any ideas?

[v-deddai1-msft]

Hi @adciudad ,

Please refer to the similar post: https://community.powerbi.com/t5/Service/DM-GWPipeline-Gateway-MashupDataAccessError/td-p/1047721 

https://community.powerbi.com/t5/Service/Error-Gateway-Connection-Access/td-p/1139345

Try to reboot the server. If the issur is still existing, try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

Best Regards,

Dedmon Dai

[amitchandak]

@adciudad , check if this can help

https://docs.microsoft.com/en-us/power-bi/connect-data/service-gateway-onprem-tshoot