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tdrice42
Frequent Visitor

Gantt Chart in Chrome vs. IE scroll bar

When in Chrome viewing a gantt chart I don't have a scroll bar like I do in Internet Explorer.  It is cutting off the labels for the task. Is there a setting I can do in Chrome to fix this issue?

Gantt Chrome.jpgGantt IE.jpg

9 REPLIES 9
lbendlin
Super User
Super User

you may want to address that question to the developer of the visual.

I am the developer.  I just need to know why they act differently and if there is  way for me to fix it so I can see a scroll in Chrome.

Hi @tdrice42 ,

 

Maybe it is a compatibility issue. Will the scroll bar appear when you use the Edge browser?

You can try to contact the Power BI visuals support team at pbicvsupport@microsoft.com.

 

Or if it is very urgent, we suggest you to open a ticket here for help: https://powerbi.microsoft.com/en-us/support/

 

Support Ticket .gif

 

Best regards,

 

Community Support Team _ zhenbw

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Checked in Microsoft Edge and the scroll bar does not appear there either.  The scroll bar only appears in Internet Explorer.

Hi @tdrice42 ,

 

Do you view it in a dashboard or a report in Power BI Service?

We have a test, the Gantt chart has the scroll bar in Chrome. This is the version of our Power BI Desktop. If you are not the latest version, please update to the latest version and try again.

 

gan1.jpg

 

gan2.jpg

 

Maybe you can manually change the width of the Gantt chart to display all data.

 

gan3.jpg

 

Best regards,

 

Community Support Team _ zhenbw

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

This is not in the Desktop version it is in Chrome.

Hi @tdrice42 ,

 

Did you use Publish to web or just open the report on Power BI Service in the Chrome?

 

If you open it on Power BI Service in the Chrome, we just have a test that the Gantt chart has the scroll bar. Please refer to the second screenshot in the previous reply.

 

Best regards,

 

Community Support Team _ zhenbw

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

I publish to the Web version.

Hi @tdrice42 ,

 

We have a test and there is a scroll bar in Chrome and Edge.

 

Ga1.jpg

 

Ga2.jpg

 

You can clear the cache and try again in Chrome. Or you can open a new incognito window.

 

Ga3.jpg

 

If it doesn’t meet your requirement, we suggest you to open a ticket here for help: https://powerbi.microsoft.com/en-us/support/

Let engineers solve the issue from your perspective.

 

Best regards,

 

Community Support Team _ zhenbw

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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